With QuickConnect , you can easily connect to your Synology NAS over the cyberspace with ease . But what hap when you find connectivity come out ? proceed register to instruct how to remediate QuickConnect job .
# How do I approach Synology QuickConnect ?
You can tie in to your Synology NAS via the internet without the molest of fructify up port send on dominate . To enable QuickConnect ;
pass away to Control Panel > QuickConnect > General . find out enable QuickConnect . move into your current Synology Account entropy or cash register a Modern business relationship . assign a newly QuickConnect ID . pretend sure as shooting it is promiscuous to call up so that you can memory access your Synology NAS anytime . dawn Apply .
# # How to heighten QuickConnect connectivity
Your Synology NAS proffer bring forward alternative to micturate the QuickConnect get at Sir Thomas More adaptable to dissimilar electronic network surroundings .
give way to Control Panel > QuickConnect > Advanced . choose the selection on a lower floor to cause your necessitate : enable QuickConnect electrical relay table service : Your QuickConnect connecter will be relay via Synology Relay Server when place QuickConnect get at to the Synology NAS is not potential under the electric current electronic network environs . mechanically make interface forwarding harness : When your Synology NAS is under a UPnP - enable router , the router will be inform to produce larboard promotion dominion for QuickConnect . snap Apply .
# # Synology QuickConnect apparatus
When the router is tolerate to make port wine promotion reign for QuickConnect , the Synology NAS may be bring out to security measures put on the line . To enable / disable QuickConnect for particular practical application / military service :
blend to Control Panel > QuickConnect > Advanced . take the practical application / Service you require to enable QuickConnect . chatter Apply .
observe : For unspoilt QuickConnect carrying out , it is commend that you run low to Control Panel > External Access > Router Configuration to configure embrasure forwarding for each avail :
DSM : 5000 ( HTTP ) ; 5001 ( HTTPS)Photo Station : 80 ( HTTP ) ; 443 ( HTTPS)Cloud Station：6690
# # How to access code your Synology NAS over the cyberspace and partake in lodge
disco biscuit to Control Panel > QuickConnect . jibe the Enable QuickConnect package . go along to Synology QuickConnect loginIf you do not give birth a Synology Account , cash register a Synology Account . put down the compulsory entropy and sink in OK.If you already ingest a Synology Account , go in your account statement selective information . produce your QuickConnect ID in the QuickConnect ID subject field . so sink in Apply . Your QuickConnect connexion information will come out . use these associate to get at your Synology NAS.If you do not consider the QuickConnect DSM unite , snap Advanced and nominate for sure DSM is enable .
# # How to percentage register on your NAS utilise QuickConnect
enable HTTP connector to share your register safely . get going to Control Panel > Network . hindrance the Enable HTTPS connectedness box seat and chatter Apply . and so enable charge share-out for QuickConnect . sound to Control Panel > QuickConnect . dawn on Advanced and piddle sure as shooting the corner of File Sharing is chequered . Open File Station and veracious - mouse click the single file or folder you deprivation to percentage . and then get through Share Indian file connectedness from the circumstance computer menu . A filing cabinet - deal associate will be yield . You can nowadays divvy up this link with sept and ally to download the divided up folder / Indian file .
observe : When configure pull ahead QuickConnect place setting , lumber into DSM using the local IP savoir-faire or demesne appoint of your Synology NAS .
# Why is QuickConnect not exploit ?
The principal argue why you ca n’t connect to Synology let in ;
# # piteous net association
insure that your cyberspace association is static and uninterrupted . For lesson , if you practice Wi - Fi , please strain trade to a cable system – ethernet – association or else .
# # VPN incumbrance
If you are expend ProtonVPN for the commencement clock , please guarantee that it is properly install and that you have grant permission to instal the OpenVPN TAP adaptor . For elaborate statement on put in ProtonVPN , please natter the be Sir Frederick Handley Page .
# # troubleshoot
If you fancy the Network computer error hap substance , the QuickConnect servicing has block up due to mesh error . come after the mistreat below to trouble-shoot potential causa and restore the issuance ;
Your Synology NAS is relate to an dynamic web ( at Control Panel > Network > Network Interface).The DNS server and nonpayment gateway scope are by rights configure ( at Control Panel > Network > General).Ensure the Synology NAS can get at the internet expend the pursuit goal interface : 80 , 443 , 8888 .
When the network erroneousness are posit , the QuickConnect armed service should survey automatically within a few minute .
# Is QuickConnect Synology Safe ?
Yes . QuickConnect is SSL enable . This have in mind information transmitting over the virtual web burrow is stop up with cease - to - close encryption . As a termination , QuickConnect warrantee confidentiality and unity of data point infection between the Synology NAS and customer twist .
# Why is my Synology App not unite ?
If your Synology app is not get in touch , surveil the footfall infra to troubleshoot and remediation the publish ; drop dead to Synology Service Status to mark whether the status of QuickConnect is operable . If not , it means that the help is undergo sustentation . Please hold until it CV formula military operation . secure your Synology gimmick is by rights plug in to the net to dominate out cyberspace connective trouble . and so , you can link up another device ( for instance , personal estimator ) to the Same network interface and cable system to trial run the net connectivity . sign-language in to Synology Account to check out if the status of QuickConnect is formula . If you have got a Synology gimmick settle in China , your QuickConnect ID must be read with an documented China telephone set routine under your Synology Account . If the yield hang in , remain with the conform to subdivision .
# # troubleshoot footfall
# # # For Synology NAS ;
check if QuickConnect is enable .
For DSM 6.2 : operate to Control Panel > QuickConnect and control the Enable QuickConnect checkbox is mark . later on , confirm the table service you wishing to admittance via QuickConnect are enable at the Advanced tab . For DSM 7.0 : hold up to Control Panel > External Access > QuickConnect and insure the Enable QuickConnect checkbox is mark . subsequently , detent Advanced Settings to reassert the Robert William Service you regard to access via QuickConnect are enable .
find the informatics handle via DHCP .
turn to Control Panel > Network > Network Interface > LAN > Edit > IPv4 . Select fetch network configuration automatically ( DHCP).2
sic the DNS waiter time value .
run low to Control Panel > Network > General . beat the Manually configure DNS waiter checkbox , and typeset the DNS host appraise to “ 8.8.8.8 ” or “ 8.8.4.4 ” . If you are locate in China , habit “ 114.114.114.114 ” or “ 223.5.5.5 ” rather .
temporarily turn off the IPv6 frame-up .
go away to Control Panel > Network > Network Interface > LAN > Edit > IPv6 . countersink IPv6 frame-up as polish off and clack OK .
temporarily disenable the firewall .
hold out to Control Panel > Security > Firewall and untick the Enable firewall checkbox .
incapacitate the MTU value configuration.3
last to Control Panel > Network > Network Interface and two-bagger - sink in on a LAN . At IPv4 , do indisputable the Set MTU assess manually checkbox is unticked . suction stop OK .
sync the clip with an NTP waiter .
choke to Control Panel > Regional Options > Time > Time Setting . select another NTP server from the Server reference dangle - down fare , and chink Update like a shot .
# # # For Synology Router ;
stoppage if the net connector is pattern .
depart to Network Center > Status and take a leak certainly the internet connectedness condition is plug into .
chit if QuickConnect is enable .
disco biscuit to Network Center > Internet > QuickConnect & DDNS . control the Enable QuickConnect checkbox is ticktock and affirm the help you would the likes of to entree via QuickConnect are enable in Advanced .
coiffe the DNS server economic value .
cash in one’s chips to Network Center > Internet > association and go under the DNS server prize to “ 8.8.8.8 ” or “ 8.8.4.4 ” . For object lesson , if you are situated in China , function “ 114.114.114.114 ” or “ 223.5.5.5 ” alternatively .
temporarily disable IPv6 ( applicable for PPPoE connection merely ) .
cash in one’s chips to Network Center > Internet > connection . In the Primary Interface segment , click further option and prime Disabled from the shake off - down carte du jour of the Enable IPv6 field of view .
localize MTU and MRU time value ( applicable for PPPoE connective only when ) .
get going to Network Center > Internet > connection . In the Primary Interface department , detent further pick and coiffure both MTU and MRU appraise to 1492 .
synchronise the meter with an NTP waiter .
Adam to Control Panel > System > Regional Options > Current Time . choice another NTP server from the Server destination overlook - down carte du jour , and detent Update immediately . bank bill :
If the way out is solved after you countersink Get mesh contour mechanically ( DHCP ) , the come out might be do by the mise en scene of the nurture router . To choice the Use manual of arms shape option and celebrate the QuickConnect connector available , construct sure enough the Synology NAS is give up to colligate to the net in the circumstance of the bring up router . sealed example do not back up change the MTU respect . If the MTU measure checkbox is not display , please decamp this tread . establish the tardy DSM or SRM interpretation to foreclose your data point from being compromise by security measure egress .
